Refund policy

Refund Policy

At Calvirova, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Return Eligibility

Returns are accepted within 30 days from the date your order is delivered.
Items must be unworn, unused, unwashed, and returned in their original condition with all tags and original packaging.
Items that have been worn, altered, or damaged by the customer are not eligible for return.

Non-Returnable Items

The following items cannot be returned unless they arrive damaged or incorrect:

Gift Cards
Final Sale items
Personalized or customized products

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include your order number and clear photos so we can resolve the issue promptly.

Refund Process

After we receive and inspect your returned item, we will notify you of the approval status.

Approved refunds will be issued to your original payment method within 5–10 business days. Processing time may vary depending on your payment provider.